Services

Dougherty and Associates helps organizations develop strategies for managing change. The processes we use are powerful and flexible, and more importantly, they work. Our work assumes broad staff participation in the change process. We believe that those who are expected to implement a change are more likely to commit to change if they are also involved.

D&A works with single institutions or groups of institutions, e.g., library consortia.

D&A offers a variety of services:

• strategic planning;

• developing and implementing change management strategies;

• methods for improving organizational communication;

• strategies for improving staff morale;

• team building and conflict management;

• identifying why prior change efforts failed;

• assessing external environments;

• redesigning and restructuring organizations;

• re-engineering procedures;

• instruction in the use of analytical tools, e.g., flow charts, Pareto charts, cause-effect charts, etc.;

• one-on-one coaching for managers which includes helping clients identify available options for solving problems;

• designing meeting and program formats.

Individualized Consulting Services